Value Through Emotion -Service design and consumer satisfaction
May28

Value Through Emotion -Service design and consumer satisfaction

Background Lapland Safaris has been one of the five companies involved in the Value Through Emotion -research project by University of Lapland, Faculty of Art and Design in Rovaniemi. The aim of the research project is to reach the goal of Tekes “Fiiliksestä fyrkkaa” program, how to produce solutions for utilising immaterial resources, emotions and experiences in increasing the business by using service design methods. Service design...

Read More